Refund policy

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility

To be eligible for a return, your item must be:
Unworn and unwashed
In original condition with tags still attached
Free of stains, odors, or damage
You'll also need your receipt or proof of purchase.
How to Start a Return

Email us at shopatbyrdofficial@gmail.com with your order number and reason for return. Do not send items back without contacting us first — unrequested returns will not be accepted.
Once your return is approved, we'll send you a return shipping label and instructions on where to send your package.
Damages & Wrong Items

Please inspect your order as soon as it arrives. If your item is defective, damaged, or incorrect, contact us at shopatbyrdofficial@gmail.com within 48 hours of delivery with a photo, and we'll make it right at no cost to you.
Exchanges

Need a different size or color? Email us at shopatbyrdofficial@gmail.com, and we'll sort it out directly. Exchanges are subject to availability.
Non-Returnable Items

Sale or discounted items (final sale)
Gift cards
Items returned after 30 days
Items that show signs of wear or washing
Refunds

Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed within 5–7 business days back to your original payment method. Please allow additional time for your bank to post the refund.
If more than 10 business days have passed since approval, contact us at shopatbyrdofficial@gmail.com.